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  • Returns and Exchanges

    What type of satisfaction guarantee do you have? We offer a 100% Satisfaction Guarantee.  If for any reason you are not 100% satisfied with your order, please contact our Customer Service Department within 30 days. They will help you arrange for the return and provide a replacement, a credit to your account, or a full refund. In some cases, non-defective returns are subject to a 15% restocking fee.

  • How do I return an item?

    Do not return an item until you have spoken to your assigned Sales Rep and have been given a Return Authorization Number. The RMA form will instruct you on how to proceed with returns, exchanges and refunds.

  • IP
    • 185 Commerce Center
    • Toll Free: 800.820.4722
    • Greenville, SC 29615-5817
    • Local: 864.297.8000
    • United States
    • Fax Number: 800.297.7186
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